Privacy policy
1. Data controller
The controller of the data collected on this site is MALLARD PLUS, SIREN 102790490, whose registered office is located at: . Contact: contact@mallardplus.com.
2. Data collected
- Identification and contact data (name, first name, email, phone, delivery address);
- Order data (products, amounts, history);
- For business customers: company name, SIREN/SIRET, estimated purchase volume;
- Technical browsing data (IP address, pages viewed), in accordance with the choices expressed via our cookie banner.
3. Purposes and legal bases
Your data is processed for: the performance of the contract and orders (basis: contract), the handling of requests and quotes (basis: pre-contractual measures), compliance with our legal obligations (accounting, warranties, invoicing), and, where applicable, sending our newsletter (basis: consent).
4. Retention periods
- Order data: the period necessary for performance, then archiving according to legal deadlines (notably 10 years for accounting documents);
- Prospecting data: until withdrawal of consent or 3 years after the last contact;
- Browsing data: a maximum of 13 months for audience-measurement cookies.
5. Recipients
Your data is intended solely for the authorized departments of MALLARD PLUS and our strictly necessary subcontractors (carriers, hosting and payment providers). We do not sell or rent your data to third parties.
6. Your rights
In accordance with the GDPR, you have the rights of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to define post-mortem directives. To exercise them, write to contact@mallardplus.com. You may also contact the CNIL (cnil.fr) in the event of difficulty.
7. Security
We implement appropriate technical and organizational measures to protect your data against any unauthorized access, loss or alteration. The site is served exclusively over HTTPS.