B2B Terms & Conditions
These B2B Terms and Conditions apply exclusively to sales concluded between MALLARD PLUS (the “Seller”) and any business customer acting in the course of its activity (the “Business Customer”). Unless otherwise stated, the provisions of the French Consumer Code relating to the right of withdrawal do not apply to business purchases.
1. Business account
Opening a business account is subject to the provision of accurate information (company name, SIREN/SIRET, contact, estimated purchase volume) and to acceptance by the Seller. The Seller may request any supporting document (KBIS extract, etc.) for customer due diligence purposes.
2. Pricing
Prices are stated exclusive of tax (excl. VAT) according to the price list in force or the accepted quote. Tiered discount levels apply according to annualized volume (pro retail, semi-wholesale, wholesale), as detailed on the “Business area” page. Any specific discount is subject to a written agreement.
3. Orders & quotes
Orders are formalized by purchase order or accepted quote. The Seller confirms each order. Any change after confirmation is subject to an amendment. The Seller reserves the right to split deliveries.
4. Payment & credit
Payment is made by bank transfer, unless otherwise agreed. A credit account with payment at 30 days end of month may be granted subject to acceptance (creditworthiness review). In the event of late payment, penalties and late-payment interest calculated at the increased legal rate apply, together with a flat-rate recovery indemnity of €40.
5. Delivery & transfer of risk
Unless otherwise agreed, the transfer of risk takes place according to the Incoterm® indicated on the order confirmation (failing which, “Ex Works” or ex-warehouse). Delivery times are given as an indication only. Retention of title over the goods sold subsists until full payment of the price.
6. Warranties & liability
Products benefit from the manufacturer's warranty. The Seller's liability is limited to the amount of the order concerned and does not cover indirect damages, loss of business or loss of data.
7. Software & licenses
Software licenses are resold under the publishers' programs and are subject to the license agreements of the publishers concerned. The Business Customer undertakes to comply with these terms.
8. Complaints & disputes
Any complaint must be sent in writing as soon as possible to contact@mallardplus.com. Failing an amicable resolution, disputes fall under the jurisdiction of the courts of the Seller's registered office, subject to applicable mandatory rules. These B2B Terms are governed by French law.